Category: ROI
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The Amazon AI-tokens problem isn’t an Amazon problem.
Measuring token consumption means exactly zero to your customers. So why are companies like Amazon forcing their employees to do…
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AI made the boring work visible. Cut the work, not the people.
Coinbase, Meta, and Cisco are cutting people because of AI. IKEA used AI to redeploy 8,500 workers into design consulting…
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Customer development has an AI problem.
When AI produces more MVPs in less time, teams get overwhelmed. Instead of learning more, they outsource to AI, losing…
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You Can Quantify Cost. Here Are Four Ways to Measure Judgment.
AI made building cheap. Judgment is the new differentiator. Here’s a 4-part rubric to make product taste visible, scorable, and…
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Fundamentals in the age of AI
There’s a strong push for us to completely reinvent how we work now that AI is everywhere. I argue that…
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Why adding revenue numbers makes prioritization more effective (and how to do it)
Here’s how to make prioritization simpler by adding in the one metric your executives care about: revenue.
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How do OKRs impact the tools teams need to be successful?
OKRs require continuous learning. Your teams require tools that help them do that. Here’s what they’ll need.
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When is Amazon done?
Being done with digital work no longer makes sense. Here’s why.
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Constraints are the hidden source of innovation
There are always excuses for why our teams can’t innovate or be agile. Constraints shouldn’t be one of them. In…
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Racing for the bronze: how to redefine goals for agile teams
If your team is struggling to deliver top-notch work, you’ll need to revisit your definition of done.