Category Archives: Productivity

Agile doesn’t have a brain

  My friend Bill Scott once said at a conference, “Agile doesn’t have a brain.” What he meant by that is due to Agile’s software engineering roots many organizations that have adopted Scrum, XP and similar methodologies have done so through … Continue reading

Posted in agile, design, enterprise, lean startup, Lean UX, Productivity, Research, startups, work ethic | 11 Comments

Clients don’t want to buy experiments

When Josh Seiden, Giff Constable and I first launched Proof (now Neo NYC) we had a vision for a studio that designed and built meaningful, successful digital businesses for our clients. We would work with agile methodologies and incorporate lean … Continue reading

Posted in agile, enterprise, lean startup, Lean UX, Productivity | 2 Comments

Do you really have executive buy-in?

Seven years ago I moved back to the East Coast and took a job at an agency. Before accepting my offer I asked my potentially new boss how much support she believed the agency had for interaction design (they were … Continue reading

Posted in agile, career path, design, enterprise, lean startup, Lean UX, Productivity, Uncategorized, ux team, work ethic | 7 Comments

It’s not enough to build a culture your teams can “live with”

I suffer from a chronic condition. It’s nothing life-threatening and I am lucky that I have a relatively mild form of it. However, left untreated, it makes day-to-day life quite uncomfortable. I was first diagnosed when I was 22 and … Continue reading

Posted in agile, career path, design, enterprise, Productivity, ROI | 2 Comments

I have no idea what I’m doing

The difference between successful teams and leaders and those less so boils down to humility. Specifically, it’s being humble enough to admit they don’t know the answer up front. That simple admission changes the dynamic of the team immediately. It … Continue reading

Posted in agile, enterprise, lean startup, Lean UX, Productivity, ROI, work ethic | 1 Comment

Quantity trumps quality (at first)

I found the following excerpt on Derek Siver’s blog. It’s from a book called Art and Fear: The ceramics teacher announced he was dividing his class into two groups. All those on the left side of the studio would begraded … Continue reading

Posted in agile, design, enterprise, lean startup, Lean UX, Productivity, Research, work ethic | 1 Comment

There is no such thing as UX strategy

2013 saw a lot of discussion around the topic of UX Strategy. In fact, there was at least one conference on the topic and a string of articles. However, all of this activity around a topic doesn’t actually mean it … Continue reading

Posted in career path, Conferences, design, enterprise, Productivity, ux team, work ethic | 29 Comments

Democratize creativity

In the industrial-era model of managing a company creativity was reserved for the executive suite. Only leaders and managers were allowed to determine what the company was going to build and how to implement it. These decisions were then pushed … Continue reading

Posted in enterprise, lean startup, Lean UX, Productivity, work ethic | 2 Comments

Agile coaches, I am your friend

I spend a lot of time consulting with large organizations grappling with making Agile work as an engineering practice and then expanding it to include marketing, product management and eventually user experience and design. Often these companies have invested not … Continue reading

Posted in agile, design, enterprise, Lean UX, Productivity, ux team | Leave a comment

Turn Left!

  Change is hard and often scary. Change in the enterprise is even scarier because it involves changing the way people work, how they’re compensated and incentivized, how they manage (and are managed) and what determines success. Whenever I work … Continue reading

Posted in agile, enterprise, lean startup, Lean UX, Productivity, work ethic | 5 Comments