In the past, we've never doubted that we were going to ship the product. In a continuous world the product is now the variable.
The OKR Cycle
Posted on May 1, 2023.What does a complete cycle of planning and delivering on OKRs look like. Here's an example.
OKRs and User Story Mapping
Posted on April 24, 2023.User story mapping is a powerful tool for coming up with timely, user-focused key results with your product development team.
Process Experiments
Posted on April 3, 2023.How to use product thinking to de-risk your agile implementation.
Talking to customers is not a waste of a developer’s time
Posted on March 6, 2023.Everyone should talk to customers. Most companies buy the idea. They also believe it's a waste of time with developers. Here's why they're wrong.
What’s the difference between a user outcome and a business outcome?
Posted on February 6, 2023.Outcomes are measures of behavior. Here's the difference between a business outcome and a user outcome and why it matters.
Why aren’t learning and experimentation corporate values?
Posted on January 30, 2023.Despite decades of advice and proof that building learning into our work improves results, organisations are still resistant. Why is that?
Strong opinions, loosely held
Posted on January 23, 2023.The key to reducing analysis paralysis and amplifying evidence-based decisions is knowing when to let an idea go.
Everyone Must Talk to Customers
Posted on December 12, 2022.Whether you’re a leader, engineer or someone else who isn’t usually associated with “getting to know the customer”, there's no excuse for not talking to your audience.
What are you trying to learn?
Posted on December 5, 2022.Doing customer interviews is great! Doing it with a clear sense of what you’re trying to learn is even better. Here’s why.