Monthly Archives: May 2010

Lean IA: Getting out of the deliverables business

Updated: This topic has been expanded with a broader focus from Lean IA to Lean UX. The full essay version of the topic can be found on Smashing Magazine while the most recent presentation deck version can be found on … Continue reading

Posted in agile, Productivity, startups, Uncategorized, ux team, work ethic | Tagged , , , , , | 8 Comments

GEL 2010

Last week I attended the GEL 2010 conference here in NYC. It’s put on every year (8 years now) by entrepreneur, customer experience specialist, author and all around nice guy Mark Hurst. GEL stands for Good Experience Live and that’s … Continue reading

Posted in Conferences, Uncategorized | Tagged , , , | 1 Comment