Blog
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Being on the receiving end of AI doesn’t have to suck
Two questions to consider as you work to build AI into your products and services to make sure they enhance…
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AI, MVPs and the Appetite for Great Design
AI helps designers visualize a bolder design vision. Companies still need to develop their appetite for this great design.
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What if there’s no behavior change to measure?
Sometimes the work we do isn’t supposed to be visible to our users. Here are a couple of ways to…
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We Built Platforms to Empower People. Somewhere Along the Way, They Started Extracting From Us.
AI platforms are inherently built to extract from everything they touch. This is a product decision and it doesn’t have…
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Customer experience is how you win in 2026
In the rush to deploy new tech, like AI, many companies are abandoning or forgetting about the customer experience. This…
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Agile in the age of AI
Agile is out! AI is in! Does that mean we’ve wasted 20 years on a useless framework? No. In fact,…
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Won’t someone think of the children?
Today’s entry level designers and product managers have an arsenal of AI tools to help them do good work. How…
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Teaching how to teach…with AI
See one, do one, teach one is a great start to learning any new idea. What happens when you have…
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Fundamentals in the age of AI
There’s a strong push for us to completely reinvent how we work now that AI is everywhere. I argue that…
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AI Isn’t Killing Product Discovery — It’s Making It Essential
Product discovery is more important than ever in an AI-driven world. The tools can help us but the process must…