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Tag Archives: ux
Empathy
I once sat next to a newly-diagnosed MS patient while walking him through an online description of the progression of that disease. It was devastating. Another time I interviewed a long-suffering Psoriasis patient about her frustration with the lack of … Continue reading
You Don’t Need a UX Portfolio
“Can they draw straight lines?” That’s what my boss asks me each time I meet a new UX Design candidate. I’ve interviewed a lot of UX Designers over the past two years. Inevitably (and at my request in most cases) … Continue reading
Designing The Damn Thing
Over and over again, it seems, practitioners within the User Experience world stir up flame wars and heated debates about what it is exactly that we do and what it should be called. From Interaction Design to User Experience Design … Continue reading
Experiencing the Experience: The Case for Prototyping
I realized this week that in a traditional web app design scenario there end up being three review cycles: Wireframe review – ensuring all the elements are on the page, hierarchically correct and flowing logically from screen to screen. Confirming … Continue reading
Posted in agile, design, Productivity, prototyping
Tagged agile, design, prototyping, reviews, ux
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The Battle of Phase 2 vs The Shiny Object
“We’ll take care of it in Phase 2.” Famous last words. This is the cry of compromise. It’s a phrase that echoes the silenced screaming of a thousand designers agreeing to less than 100% of the approved design being launched. … Continue reading
Cigarettes, Wine and Design: a reflection on Euro IA 2010
September 24-25, 2010 found me in Paris, France attending the 6th installation of the Euro IA summit. I hadn’t been to a design conference in a while and it had been nearly 5 years since I’d been to a professional … Continue reading
Posted in agile, Conferences, design, Productivity
Tagged conference, euroia, euroia2010, france, lean design, lean IA, paris, ux
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The Secret Weapon of UX: Copywriting
I recently finished reading Influence by Robert Cialdini. It’s a 20+ year old book that details core tenets of persuasion in human psychology, how they work, why they work and how to “defend” against them. It was a fascinating read … Continue reading
Posted in copywriting, design, ROI
Tagged books, copywriting, design, psychology, testing, ux
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Agile 2010
I just returned from a week in hot, sweaty and rainy Orlando, FL where I spent the bulk of my time at the Agile 2010 conference. It was my first time at such a specialized, non-design conference and I was … Continue reading
Posted in agile, Conferences, Productivity, Uncategorized, ux team, work ethic
Tagged agile, design, sprints, theladders, ucd, ux
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Informing or Influencing?
Recently, a point of view was brought to my attention that the vast majority of the contributions of user experience generally inform the product development process but don’t necessarily influence it. The differentiation was stark – informing the UX meant … Continue reading
GEL 2010
Last week I attended the GEL 2010 conference here in NYC. It’s put on every year (8 years now) by entrepreneur, customer experience specialist, author and all around nice guy Mark Hurst. GEL stands for Good Experience Live and that’s … Continue reading