Tag Archives: design
Empathy
I once sat next to a newly-diagnosed MS patient while walking him through an online description of the progression of that disease. It was devastating. Another time I interviewed a long-suffering Psoriasis patient about her frustration with the lack of … Continue reading
You Don’t Need a UX Portfolio
“Can they draw straight lines?” That’s what my boss asks me each time I meet a new UX Design candidate. I’ve interviewed a lot of UX Designers over the past two years. Inevitably (and at my request in most cases) … Continue reading
Call Their Baby Ugly and 4 Other Tips for Designing with CEO’s
CEO’s can be a tough group to design for – after all, it’s their vision with which you are now entrusted. I’ve been fortunate enough throughout my career to work closely with several CEO’s. From fledgling ideas to high-growth companies … Continue reading
Experiencing the Experience: The Case for Prototyping
I realized this week that in a traditional web app design scenario there end up being three review cycles: Wireframe review – ensuring all the elements are on the page, hierarchically correct and flowing logically from screen to screen. Confirming … Continue reading
The Secret Weapon of UX: Copywriting
I recently finished reading Influence by Robert Cialdini. It’s a 20+ year old book that details core tenets of persuasion in human psychology, how they work, why they work and how to “defend” against them. It was a fascinating read … Continue reading
Agile 2010
I just returned from a week in hot, sweaty and rainy Orlando, FL where I spent the bulk of my time at the Agile 2010 conference. It was my first time at such a specialized, non-design conference and I was … Continue reading
Gut Instincts
Much is said about education, experience and domain knowledge when discussing the potential quality of a design. If the designer has the right degrees, a solid cross-section of experience and deep industry knowledge the assumption is that the design will … Continue reading
We are all designers
I work in an Agile shop. It’s been challenging making the transition and we’re still far from comfortable but we’re making progress. There are many changes to the way “we’ve always designed” when adopting an Agile philosophy. This post will … Continue reading
The Maker’s Schedule
In an email exchange with Jason Putorti (@novaurora) this week the term “The Maker’s Schedule” was brought up. I’d never heard it before and decided to investigate. My first inclination was that this was some kind of religious phrase that … Continue reading
What’s your work ethic?
There are some professions where the more time one spends at their station yields greater amounts of productivity. I imagine this dates back to the dawn of the industrial age where the longer a factory worker spent at his post, … Continue reading

