Tag Archives: brand

How to Lose A Customer

Posted on July 25, 2010 by Jeff Gothelf

I recently bought a car. It’s a 2007 Mustang GT. It’s metallic gray with custom wheels and I loved it the minute that I saw it on the Paramus Chevrolet dealership lot. Not too long after that serendipitous sighting I … Continue reading →

Posted in brand, service design, Uncategorized, user feedback, work ethic | Tagged , | 2 Comments

Push early, fail often

Posted on February 2, 2010 by Jeff Gothelf

In a startup environment the mantra of “push early, push often” is often heralded as the right product development course. The theory is one driven by the Agile model – get value to customers in the form of working code … Continue reading →

Posted in brand, startups | Tagged , , , , , , | 2 Comments