Scrum teams fail without dedicated designers. Here’s why.
How to inspire creativity and innovation with one simple prompt
Posted on May 17, 2021.If you're not getting the kind of creativity and innovation you know your team can deliver, reframe your requests to them in this one simple way.
“Intuitive UI” is not a feature
Posted on April 26, 2021.Do the work to define what will make your user interfaces and experiences, intuitive, compelling and successful.
Do OKRs work with Jobs to Be Done?
Posted on March 15, 2021.Do OKRs work with jobs to be done? They do. Here's how.
Racing for the bronze: how to redefine goals for agile teams
Posted on November 9, 2020.If your team is struggling to deliver top-notch work, you'll need to revisit your definition of done.
Optimize your process for decision-making, not dogma
Posted on October 19, 2020.Just because it's part of The Process doesn't mean it's the best way to do things. Earlier this year I held a webinar panel with Sense & Respond Press author … Continue reading Optimize your process for decision-making, not dogma
There are infinite ways to solve your business problems. Which one is right?
Posted on September 14, 2020.The team works for multiple weeks, sometimes months. And we launch, fingers crossed, looking daily (sometimes hourly) to see if our predictions were correct. But the customers don’t come at the level we predicted, and the numbers don’t move quite in the directions we’d hoped.
Without psychological safety there is no learning and there is no agility
Posted on September 1, 2020.If teams don’t feel safe sharing what they’ve learned, they’ll never be agile. Psychological safety ensures teams doing discovery can implement the feedback they learn in the process anda truly be agile.
The Hypothesis Prioritization Canvas
Posted on November 8, 2019.How to prioritize your hypothesis so you know what to test first.
The Lean UX Canvas
Posted on December 15, 2016.(Lean UX Canvas V2 is now live and a brand new video showing how to use the Lean UX Canvas is now available.) In most of my work these days I don't … Continue reading The Lean UX Canvas