One of my favourite questions to ask any new client is, “How do you measure success?” I pose this question to product teams, discipline heads and executives to understand what … Continue reading Defining value: the most ambiguous word in product development
NPS is a waste of time. Use these metrics instead.
Posted on December 19, 2018.Ask any executive what the top 3 metrics they watch in their company are and you’ll get some combination of revenue and sales metrics and, of course, the company’s NPS. … Continue reading NPS is a waste of time. Use these metrics instead.
What does an agile product roadmap look like?
Posted on November 12, 2018.One of the biggest challenges in product management is planning the work in a linear, visual way. Sure, we’ve had “roadmaps” for a long time but they betray the true … Continue reading What does an agile product roadmap look like?
Here is how UX Design Integrates with Agile and Scrum
Posted on October 11, 2018.(Part 2 of this post can be found here.) Despite having co-written an award-winning book on the topic and lecturing, teaching and coaching on the topic for nearly 10 years … Continue reading Here is how UX Design Integrates with Agile and Scrum
What if “the way we’ve always done things” is the fastest way to agility?
Posted on September 12, 2018.One of the biggest obstacles in changing the way your company works is undoing the years, often decades, of institutionalised inertia of “the way things have always been done.” There’s … Continue reading What if “the way we’ve always done things” is the fastest way to agility?
What happens after OKRs?
Posted on July 26, 2018.So you’ve made the leap to Objectives and Key Results. Congratulations. And you did it right. You wrote qualitative objectives that were aspirational and inspirational. They’re aligned to your strategic … Continue reading What happens after OKRs?
The executive’s secret weapon to agility
Posted on May 11, 2018.Last month our webinar featured Tim Herbig, Sense & Respond press author of Lateral Leadership. Tim discussed ways to lead even if you’re not the boss. Watch now.This post was originally … Continue reading The executive’s secret weapon to agility
Give teams a problem to solve, not a solution to implement
Posted on April 19, 2018.Last month our webinar featured Jonathan Bertfield and Sonja Kresojevic on how to make the case for Lean Enterprise change. After their presentation I interviewed them on the specifics of … Continue reading Give teams a problem to solve, not a solution to implement
No amount of technology will make you “digital”
Posted on March 19, 2018.The next Sense & Respond Press book (our fourth) is going to be Lateral Leadership: A practical guide to managing agile teams by Tim Herbig.Sometimes you’re not in a position … Continue reading No amount of technology will make you “digital”
You suck at OKRs. Here’s why.
Posted on February 9, 2018.This post was originally published to my newsletter subscribers (40k of them now). If you’d like to get these in your inbox sign up here Every company I work with … Continue reading You suck at OKRs. Here’s why.