Category Archives: Uncategorized

Remote collaborative brainstorming and sketching – Part I

Posted on January 27, 2012 by Jeff Gothelf

I’ve been facilitating design studios with collocated teams for years. Many, including me, have covered the benefits of collaboratively sketching new ideas and concepts with a cross-functional team. Recently though, I was tasked with bringing this exercise to a distributed … Continue reading →

Posted in agile, Lean UX, Productivity, Uncategorized | 3 Comments

Announcing: The Lean UX Book!

Posted on October 2, 2011 by Jeff Gothelf

I’m extremely proud (and partially terrified) to announce that I’m writing a book! The book’s topic is Lean User Experience and is tentatively titled, Lean UX: Getting Out of the Deliverables Business. It will be published by O’Reilly (creators of … Continue reading →

Posted in agile, design, Lean UX, Uncategorized | 6 Comments

Lean UX is not just for lean startups

Posted on July 14, 2011 by Jeff Gothelf

As the conversation around Lean UX heats up in the blogs, Twitters and conferences a lot of reference is made to the ideas of lean startup promoted by Eric Ries, Steve Blank and others. Many discussions focus on how user experience … Continue reading →

Posted in agile, design, Lean UX, Productivity, startups, Uncategorized | 4 Comments

Unicorn: a visual designer with UX chops

Posted on April 25, 2011 by Jeff Gothelf

I was speaking to an entrepreneur the other day when he mentioned he was looking for a “creative director with UX skills.” He added,”…someone whose aesthetic I really like.” I responded ,”Good luck.”

Posted in design, portfolio, Uncategorized, ux team | 71 Comments

Users are not snowflakes

Posted on March 22, 2011 by Jeff Gothelf

Every person grows up thinking they are unique and special. Your mother told you that and, to this day, you believe it. The customers coming to your web site are no different. They each come expecting you to deliver an … Continue reading →

Posted in Uncategorized | 1 Comment

Empathy

Posted on January 31, 2011 by Jeff Gothelf

I once sat next to a newly-diagnosed MS patient while walking him through an online description of the progression of that disease. It was devastating. Another time I interviewed a long-suffering Psoriasis  patient about her frustration with the lack of … Continue reading →

Posted in design, Productivity, Research, Uncategorized | Tagged , , , | 4 Comments

I was Agile before it was cool

Posted on December 27, 2010 by Jeff Gothelf

I totally wasn’t. And the image below proves it: I received this illustrious award after coining the phrase “rogue developer” while on the AOL Explorer project (a surprisingly successful browser AOL launched in the early-mid 00′s). To me, a rogue … Continue reading →

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Agile 2010

Posted on August 15, 2010 by Jeff Gothelf

I just returned from a week in hot, sweaty and rainy Orlando, FL where I spent the bulk of my time at the Agile 2010 conference. It was my first time at such a specialized, non-design conference and I was … Continue reading →

Posted in agile, Conferences, Productivity, Uncategorized, ux team, work ethic | Tagged , , , , , | 1 Comment

The 3 Secrets to Getting Hired

Posted on July 31, 2010 by Jeff Gothelf

I’ve been lucky enough over the years to be able to hire many people to the various teams I’ve led. Over the course of all of these interviews I’ve discovered that there are three core components that make a candidate … Continue reading →

Posted in Uncategorized | 1 Comment

How to Lose A Customer

Posted on July 25, 2010 by Jeff Gothelf

I recently bought a car. It’s a 2007 Mustang GT. It’s metallic gray with custom wheels and I loved it the minute that I saw it on the Paramus Chevrolet dealership lot. Not too long after that serendipitous sighting I … Continue reading →

Posted in brand, service design, Uncategorized, user feedback, work ethic | Tagged , | 2 Comments