Outcomes are measures of behavior. Here's the difference between a business outcome and a user outcome and why it matters.
Why aren’t learning and experimentation corporate values?
Posted on January 30, 2023.Despite decades of advice and proof that building learning into our work improves results, organisations are still resistant. Why is that?
Strong opinions, loosely held
Posted on January 23, 2023.The key to reducing analysis paralysis and amplifying evidence-based decisions is knowing when to let an idea go.
Declaring Goal Bankruptcy
Posted on January 9, 2023.Start the year by erasing all of your goals and do this instead.
How One Lawyer Learned To Love OKRs
Posted on December 26, 2022.Everyone makes a product. Everyone has customers. Even those who don't think they do. Here's a quick story about making that obvious.
5 Questions to Define Your Product Strategy
Posted on December 19, 2022.This is the simplest way to come up with your comprehensive product strategy.
Everyone Must Talk to Customers
Posted on December 12, 2022.Whether you’re a leader, engineer or someone else who isn’t usually associated with “getting to know the customer”, there's no excuse for not talking to your audience.
What OKRs Mean for Middle Managers
Posted on November 28, 2022.Middle managers can strongly influence the success of OKRs. Here’s how their job changes to support these new goals.
The Words We Use to Avoid Accountability
Posted on November 21, 2022.We say these words all the time yet they mean nothing. Here's a list of phrases to avoid and what to use instead.
Everything has an origin. Don’t be afraid to question it.
Posted on October 31, 2022.Just because we've always done things a certain way doesn't mean they still make sense in a modern context. Questioning means improving.