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Monthly Archives: January 2011
Empathy
I once sat next to a newly-diagnosed MS patient while walking him through an online description of the progression of that disease. It was devastating. Another time I interviewed a long-suffering Psoriasis patient about her frustration with the lack of … Continue reading
You Don’t Need a UX Portfolio
“Can they draw straight lines?” That’s what my boss asks me each time I meet a new UX Design candidate. I’ve interviewed a lot of UX Designers over the past two years. Inevitably (and at my request in most cases) … Continue reading